Making an impact at Itaú

We are working with the largest bank in Latin America to accelerate their Consorcio (Saving Circles) business

This is one of the reasons our clients love working with us…

We have delivered a R$2.4mm monthly uplift from working with their payments squad to apply StepLadder best practices and engagement experiments

How we add value to Itaú Unibanco’s R$2 billion per month business - navigating their digital transformation:

  • Evaluation of pain points and benchmarking

  • Devise and prioritize experiments to reduce churn

  • Detailed refresh of post-sale customer journey

  • Marketing support for outbound comms

  • Workshops with team leaders

  • “It is a pleasure to work with the StepLadder team. Their workshops are structured brilliantly and help us move forward with prioritization. It's a big change in the way we think about our processes - how to test and how to validate.”

    Aline, Group Product Manager, Itau Unibanco Brazil

Discover the opportunity for ROSCAs in your region

Our bespoke research and business analysis includes the following for your home market:

Total Addressable Market

  • Suggested “Use Cases”

  • Profiles of Target Customers

Proposition Analysis & ROI

  • Economics for Standalone Circles

  • ROSCAs vs Alternate Financing

Regulatory Requirements

Competitive Landscape

Go-to-market Punchlist